How do we customise notification emails?

Introduction

Diocesan Dashboards notifies the relevant people when a parish starts to use their dashboard, or when it is promoted to Level 2 or Level 3.

This can be done via two types of alerts:

  • A message can be displayed within the dashboard app
  • A notification email can be sent to the relevent people.

These alerts can be switched on or off.

A diocese can also customise the email notifications.  For example, the DSA can add a message of congratulations when a parish is promoted to Level 2.
 

Step 1 - View your alert settings

There are four types of alerts:



To view your alert settings:

  1. Go to https://tools.parishdashboards.org.uk/
  2. Sign in
  3. Select 'Settings' in the left-hand meu
  4. Open the 'Alert settings' tool
     

Step 2 - Change your alert settings

Press the 'Change' button for the alert that you want to change.
 

You can change the settings in three ways:

  • Swich the alerts on/off - If you don't want to use the alerts, you can switch them off using the buttons at the top.
  • Customise the email - Use the text editor to add a message of congratulations from the DSA or bishop.
  • Add an email address - If someone replies to the email, where do you want that reply to go?  Add an appropriate email address at the bottom.


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